|
|
| NEWS |
|
March 13, 2012
|
Health Partners Number One in Member Satisfaction For Ninth Consecutive Year
|
|
Philadelphia, PA – For the ninth consecutive year, Health Partners is number one in member “Satisfaction with Plan” among HealthChoices plans in the Southeastern Pennsylvania region, according to the Pennsylvania Department of Public Welfare's (DPW) annual Consumer Guide. In addition, Health Partners ranked #1 in the state for “Satisfaction with Child’s Plan.”
“We work very closely with our members to offer the highest level of care and to equip them with the tools they need to become empowered participants in improving their health,” says William S. George, president and CEO at Health Partners. “It is extremely gratifying to have our members recognize our efforts by ranking Health Partners as number one in satisfaction year-after-year.”
Health Partners #1 in the STATE in:
• Satisfaction with Child’s Plan
• Checking Blood Lead Level for Children 2 Years Old
• Dental Sealants for Children
• Regular Dental Care
• Annual Dental Visits for Members with Developmental Disabilities
Health Partners in the REGION in:
• Satisfaction with Plan
• Finding Breast Cancer
• Regular Prenatal Care
• Early Care for Pregnant Women
• Care After Having a Baby
• Annual Dental Visits
• Eye Checkups for People with Diabetes
Results are based on data gathered by DPW and the plans through the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) survey, the Medicaid Health Care Effectiveness Data and Information Set (HEDIS®) and Pennsylvania Performance Measures reporting. To access the 2011 HealthChoices Consumer Guide, visit http://www.dpw.state.pa.us/publications/healthchoicespublications/index.htm.
About Health Partners: Health Partners is a not-for-profit health plan serving nearly 170,000 members in the Greater Philadelphia region. Its HealthChoices Medicaid plan consistently ranks number one in the area for member satisfaction in an annual consumer survey; is rated as “Excellent,” the highest level possible, by the National Committee for Quality Assurance (NCQA); and was the first plan in the nation to receive NCQA’s Multicultural Health Care Distinction. In 2009, the company launched KidzPartners, which provides free or low-cost health insurance to uninsured children and teens through CHIP, Pennsylvania's Children's Health Insurance Program. Founded more than 25 years ago, Health Partners is one of the few hospital-owned health plans in the country and has received national recognition for its innovations in managed care. For more information about Health Partners, please visit www.healthpart.com.
###
|
|
|
|
|
| |
For media inquiries contact:
Felicia R. Phillips
Manager, Corporate Communications
(215) 967-4580
Rodney J. Yancey
Senior Communications Specialist
(215) 965-7121
|
|
|
|
