Health Partners: In Wellness and Health, Partners for Life.

PRIVACY PRACTICES

PRIVACY PRACTICES

How does Health Partners protect our members' health information?

Health Partners must make reasonable efforts to protect member privacy regarding Protected Health Information (PHI). We use appropriate safeguards to limit PHI used or disclosed to the minimum necessary to accomplish the intended purpose. We will identify the persons or departments within Health Partners that require access to PHI to carry out their job responsibilities. We also review the categories or types of PHI that each person or department requires access to, and under what conditions they require this access. This is done before allowing any access to PHI.

In addition, all Health Partners employees must read and sign a Confidentiality Statement of Understanding before starting work at Health Partners. They must also sign a new statement once a year. This requirement ensures that each employee is reminded of the importance of always maintaining confidentiality. We also require all Health Partners staff to undergo confidentiality training every year.

As a general rule, Health Partners will not use the entire health record of a member. Access to the entire health record will be allowed only if this is specifically identified as reasonably necessary to satisfy the purpose. When Health Partners receives an internal request for PHI, we will share information on a “need-to-know” basis. This helps to protect confidentiality and ensure a member’s privacy. Management is responsible to enforce and document the minimum necessary standard for such uses. Any questions about PHI or the access to such information by the workforce will be directed to Health Partners’ Privacy Official or designee.

Click to view our full Notice of Privacy Practices.

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